Privacy Policy.
How Cryon Technology Limited collects, uses, and protects your information across our Sika service.
1. Introduction
Welcome to Sika ("the Service"), operated by Cryon Technology Limited, a company registered in Zambia ("we," "our," or "us").
We are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your information.
By using our Service, you agree to the collection and use of information in accordance with this Privacy Policy.
2. Information We Collect
When you use our Service, we may collect the following information:
Information You Provide
- Your name
- Email address (provided through Facebook Login)
- Facebook profile information authorized by you
- Connected Facebook Pages
- WhatsApp account connection information
- Payment-related information necessary to manage your subscription
Automatically Collected Information
We may automatically collect technical information such as:
- Device information
- Browser type
- Operating system
- IP address
- Log files
- Usage statistics
- Error reports
This information helps us improve the reliability, security, and performance of our Service.
3. Facebook Information
When you connect your Facebook account, we may request permission to access:
- Your public profile
- Your name
- Your email address
- Facebook Pages you choose to connect
We use this information solely to enable features such as:
- Authenticating your account
- Allowing you to connect and manage your Facebook Pages
- Publishing content to Facebook Pages on your behalf after your authorization
We do not access your Facebook messages unless explicitly required by a feature that you enable.
4. WhatsApp Information
To provide WhatsApp functionality, we may collect and securely store:
- Encrypted WhatsApp session credentials
- The first two and last two digits of phone numbers when necessary for identification and account management
We do not store the complete phone number unless required for technical operation.
We may store media files uploaded by you so that scheduled or requested posts can be delivered.
We do not access or read your private WhatsApp conversations except where technically necessary to perform actions you specifically request.
5. Payment Information
Subscription payments are processed using secure third-party payment providers.
We may receive information related to:
- Payment status
- Subscription plan
- Transaction identifiers
We do not store full payment card information on our servers.
6. How We Use Your Information
We use your information to:
- Provide and maintain the Service
- Authenticate users
- Connect Facebook Pages
- Publish content on your behalf
- Connect WhatsApp accounts
- Process subscriptions
- Improve security
- Detect fraud or abuse
- Respond to customer support requests
- Comply with legal obligations
7. Legal Basis for Processing
Where applicable under international privacy laws, we process your information because:
- You have provided consent.
- Processing is necessary to perform our contract with you.
- We have legitimate interests in operating, securing, and improving our Service.
- We are required to comply with applicable legal obligations.
8. Sharing Your Information
We do not sell your personal information.
We may share your information only with:
- Meta Platforms, Inc. when you use Facebook Login or connect Facebook Pages.
- Payment service providers for processing subscription payments.
- Government authorities where required by applicable law.
- Professional advisers where legally necessary.
9. Data Security
We use reasonable administrative, technical, and organizational safeguards to protect your information against unauthorized access, disclosure, alteration, or destruction.
Although we strive to protect your information, no method of electronic transmission or storage is completely secure.
10. Data Retention
We retain your personal information for as long as your account remains active or as long as you choose to keep your information stored with us.
If you delete your account, we will delete or anonymize your personal information within a reasonable period unless we are legally required to retain certain information.
11. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your information
- Withdraw consent where applicable
- Request a copy of your personal data
- Object to certain processing activities
You may exercise these rights by contacting us.
12. Account Deletion
You may delete your account at any time using the account settings within the Service.
Following account deletion, we will begin removing your personal information from our active systems, except where retention is required by law or for legitimate business purposes such as fraud prevention.
13. Children's Privacy
Our Service is not intended for children under the age of 13.
We do not knowingly collect personal information from children under 13. If we become aware that such information has been collected, we will promptly delete it.
14. International Data Transfers
Your information may be processed or stored in countries outside Zambia where our service providers operate.
Where such transfers occur, we take reasonable steps to ensure your information receives an appropriate level of protection.
15. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
When significant changes are made, we will update the Effective Date and provide notice where appropriate.
Your continued use of the Service after changes become effective constitutes acceptance of the revised Privacy Policy.
16. Contact Us
If you have any questions regarding this Privacy Policy or our privacy practices, please contact:
Cryon Technology Limited
Zambia
Email: support@cryon-tech.com
Website: cryon-tech.com